Privacy Policy

1. Introduction

This Privacy Policy describes how ITGenix Technologies (“ITGenix”, “we”, “us”, or “our”) collects, uses, discloses, and protects information when you use our website greenpush.in and our product Green Push (collectively, the “Service”). By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.


2. Information We Collect

We may collect the following types of information when you use Green Push and greenpush.in:

  1. Account and Contact Information
  2. Name, email address, phone number, company name, billing address, and login details when you create an account or contact us.
  3. Business and Usage Information
  4. Information about your business, campaigns, contacts you upload or sync, and how you use features within Green Push.
  5. Log data such as IP address, browser type, device information, pages visited, and timestamps.
  6. Communication and Support Information
  7. Messages and attachments you send to our support team, and any feedback you provide about the Service.
  8. Messaging and Platform Data
  9. If you connect your WhatsApp Business, other messaging channels, or third‑party tools, we may process message content, delivery status, and related metadata only to operate the Service on your behalf.


3. How We Use Your Information

We use the information we collect for the following purposes:

  1. To provide, operate, and maintain Green Push, including sending and receiving messages and managing your campaigns and contacts.
  2. To create and manage your account, process payments, and provide customer support.
  3. To improve and personalize the Service, develop new features, and monitor performance and security.
  4. To communicate with you about updates, changes to our terms or policies, security alerts, and administrative messages.
  5. To send you marketing or promotional communications, where permitted by law and your preferences.
  6. To comply with legal obligations, resolve disputes, and enforce our agreements.


4. Legal Basis (Where Applicable)

Where required by applicable data protection laws, we process personal information based on:

  1. Your consent.
  2. The performance of a contract (for example, providing the Service you sign up for)
  3. Our legitimate interests in operating, securing, and improving the Service.
  4. Compliance with legal obligations.


5. How We Share Information

We do not sell your personal information. We may share information in the following limited circumstances

  1. Service Providers: With trusted third‑party vendors who provide services such as hosting, payment processing, analytics, email delivery, and customer support, under contracts that require them to protect your information and use it only to perform services for us.
  2. Business Partners and Integrations: With platforms you choose to connect (for example, messaging or CRM tools) as necessary to provide the Service you request, subject to their own terms and privacy policies.
  3. Legal and Safety: To comply with applicable laws, regulations, legal processes, or governmental requests, or to protect the rights, property, or safety of ITGenix, our users, or others.
  4. Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred as part of that transaction, subject to appropriate safeguards.


6. International Transfers

Your information may be stored and processed on servers located inside or outside India, in countries that may have different data protection laws. Where required, we take reasonable steps to ensure that appropriate safeguards are in place for such transfers in accordance with applicable law.

7. Data Retention

We retain personal information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will delete or anonymize it in accordance with our data retention practices, unless a longer retention period is required by law.


8. Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, alteration, or disclosure, including access controls and secure transmission where appropriate. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your information.


9. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

  1. Access and obtain a copy of your personal information.
  2. Correct or update inaccurate or incomplete information.
  3. Request deletion of your personal information, subject to legal or contractual obligations.
  4. Object to or restrict certain processing activities.
  5. Withdraw consent at any time where processing is based on consent (this will not affect the lawfulness of processing before withdrawal).

To exercise these rights or update your preferences, you can contact us using the details in the “Contact Us” section below.


10. Cookies and Tracking Technologies

We may use cookies and similar technologies on greenpush.in to:

  1. Remember your preferences and improve user experience.
  2. Analyze traffic and usage patterns to improve the Service.

You can control cookies through your browser settings, but disabling some cookies may affect the functionality of the website or Service.


11. Third‑Party Links and Services

The Service may contain links to third‑party websites or integrate with third‑party tools. We are not responsible for the privacy practices or content of those third parties. Your use of third‑party services is subject to their own terms and privacy policies.


12. Children’s Privacy

The Service is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate steps to delete such information.


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you through the Service or by email. Your continued use of the Service after changes become effective indicates your acceptance of the updated Policy.


14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

ITGenix Technologies

Email: support@greenpush.in

Website: https://greenpush.in

Registered Office Address: B-109/110, Shree Sai Tapovan Building, Navghar Road, Bhayander (East) 401105

Other : Shreeji Residency, Eden Park, Bhayander (East) 401105